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Can I Back up VMware ESX / ESXi?

ESX and ESXi backups are not supported in v2.4 and below.  BackupChain needs to run on top of Windows and can back up hypervisors that run on top of Windows, such as VMware Workstation VMware Server 2 VMware Player VirtualBox Hyper-V Please contact our helpline to request more information.

License Renewal Questions

Question: I bought several BackupChain Server Enterprise Individual with 1 year update licenses at 3 different times in June, July, and October. What is the price to renew the software and what are the benefits of the renewal. If I don’t renew, will it reduce the software functionality? Answer: BackupChain licenses are perpetual; the software will […]

How to Deactivate / Move Software Licenses to Another Server

BackupChain licenses can be uninstalled and moved to another server or PC. You can deactivate the license yourself with immediate effect. Uninstall the software first, then visit and enter the license code and your email address. The license will be deactivated immediately and you can reuse it on your new computer. Alternatively, please email […]

Network Backups: Common Pitfalls

First of all make sure the network drive is NTFS formatted. If it is not, there will be critical limitations, depending on the file system used. NTFS allows paths to reach over 32,000 letters, whereas Linux file systems don’t. Linux file systems have different file size limits and file name limits (not just full path […]

Backup of VMs to External Drives: Common Pitfalls

Lots and lots of smaller companies use BackupChain to back up VMs to USB drives as it allows for very simple drive rotation (no configuration is necessary when drives are rotated). When backing up virtual machines to external drives, such as USB drives, there are a couple things to watch out for. First, you need […]

Discussion of Backup Strategies and Samples

Backup strategies often revolve around certain constraints, such as: • backup time is limited • backups are performed around 500-1,000x more often than restores; hence, backup time windows tend to be prioritized over restore time • storage space is limited • human labor is expensive • business consequences of data loss may range from expensive to fatal • business data is […]

Create a Hyper-V Plain File Backup Job and Copy to Server

In order to copy VMs from one Hyper-V server to another and have them ready to boot at the backup server in case of a disaster, you need to set up a plain file backup job. In BackupChain’s New Task Wizard, this option shows up a ‘no processing’. See Step-by-step instructions on how to set […]

How to Set Up a Plain File Backup Copy

Plain file backup is basically a straight copy job. In the New Task Wizard in BackupChain the option is called “no processing” because no compression, encryption, or deduplication is being used (see link to step-by-step article at bottom). A great bonus in BackupChain is you can keep more than one copy of each file, if […]

How Should I Back Up VMware Workstation?

VMware Workstation isn’t quite a server-grade beast; however, we have thousands of BackupChain installations taking care of VMware Workstation and VMware Server successfully. Now when it comes to backing up VMware Workstation it’s really important to do some tweaking in the system so everything runs smoothly. Recommended reading: VMware Workstation Speed-Up, How to Fix Slow […]

How to Fix Hyper-V Backup Errors Quickly

When backing up Hyper-V VMs, VSS errors (Volume Shadow Copy Service) are not uncommon. The error potential for VM backups is much higher than for physical servers because many resources are shared and live backup requires the (error-free) participation of all VSS aware services inside each VM. Any resource shortage of service configuration issue inside a VM […]