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Is Granular Backup as Good as Running a Backup Inside the VM?

Granular Backup is an innovation of ours and uses the same VSS mechanisms as a full backup. It should give you the same file perspective as being inside the VM. Thus it saves you time and money and nothing needs to be installed/managed inside the VM. Probably because it saves you money you won’t find […]

Why is “total bytes read” so low in the log stats?

The read and write “total bytes” are the same when there is no compression or deduplication occurring. When compression or deduplication is being used, the total bytes read should be higher than total bytes written, since compression reduces the write volume. The read volume is less than the total of all original files because some […]

Can I back up Hyper-V on Windows 10 PCs?

Yes, all BackupChain Editions offer Hyper-V Backup for Windows 10 and Windows 8, as well as Windows Server 2019 – 2008 and Hyper-V Server 2019 – 2008. A complete walk-through, which is identical for all Editions, can be accessed via this page. Another interesting feature is that you can back up Hyper-V virtual machines on Windows […]

What is the Difference Between Server Edition and Server Enterprise Edition?

In a nutshell, the Server Edition is limited to 2 simultaneous file backups and 2 deduplication workers. The Server Enterprise Edition doesn’t have those limitations and also offers Granular Backup (backup files internal to VM  from the host) & Granular Restore (restore files from within VM backups) features. The limitation of workers and simultaneous files […]

Does BackupChain Back Up and Restore Folder / File Permissions?

Yes BackupChain has the option to back up and restore file and folder permissions, so-called ACLs. You’ll find the backup option in the Options tab, box “Access Control Lists”. When restoring, at the very end of the restore screen where you enter the target folder, click ‘advanced options’. You’ll see an option there to restore […]

Is the trial fully functional?

Yes, the trial is fully functional for 20 days. In v2.4 if you need to do a emergency restore to a new computer, install the trial and set up a ‘dummy’ task which doesn’t do anything. Simply save it and once you access the main screen in BackupChain, click Restore in the main menu and […]

I have 4 physical hosts with 10 VMs each. How many licenses do I need?

The number of virtual machines does not matter for licensing. Each installation needs a license. In the case of Hyper-V you would typically install BackupChain on the host, either the Server Edition , the Server Enterprise Edition, or the Server Enterprise Edition with Premium Support. If you are using Hyper-V on Windows 8 instead of a […]