Praise for BackupChain – Reviews for BackupChain

The following are testimonials we received from our customers (also check our Notable Client List):

Lucky Vitamin has been using BackupChain since 2012 on dozens of their servers. After having upgraded to v3, Tim used BackupChain v3 to convert one of his physical servers into a Hyper-V virtual server using the new disk conversion feature.

“It was a total breeze. EFI was our main complication as the disk was larger than 2TB. We needed EFI compatibility. After trying multiple Microsoft-suggested methods that failed, I couldn’t believe how simple and reliable the BackupChain method was. I’d probably pay for a BackupChain license just for P2V…This is also the best support I’ve received in IT. Kudos.”

Tim Butterly, LuckyVitamin .com, one of the largest supplement retailers in the U.S.A. (April 2017)

After trying many applications that were either too bloated, too unreliable, too resource heavy, my search is over. I needed something to keep periodic snapshots of multiple development environments and BackupChain was the answer. It’s is simple, powerful and extremely reliable. Highly recommended.

Kent Miller, Director of Information Technology, Trupay.com (Jan 2017)

My company has been using BackupChain for a couple years now, but as the newcomer I was passed on the task to manage and monitor BackupChain. I didn’t get the proper training, but Savas the holy almighty one that provides support is amazing. Not only is he patient, but he also has a personality that makes you want to work with him.

All in all, BackupChain is a great product and I’d recommend it to all businesses whether you are a small one or a large one.

Great support = Great Product.

Justin Lee, Vtech, “VTech, world leader in cordless phones and educational toys” (Jan 2017)

I have been in the computer industry for 30 years with a focus on the SMB market. I have seen a lot of backup products and have liked very few. I have trusted even less.
This product has met all my expectations for ease of use, simplicity, with a robust feature set. It does everything I need to keep my customers data safe.
I had one issue that received such a quick response I thought it was an auto-responder. The issue was resolved quickly and has since been installed on 2 more sites. Moving forward we will be standardizing on this product as a company.

Rick Ornato, Reliable Technology Services (2016)

We have been using BackupChain since early 2014 to back up our Hyper-V virtualization platform and are completely satisfied. The price-performance ratio as well as the friendly and competent support have convinced us.”
Original: “Wir setzen BackupChain seit Anfang 2014 zum Backup unserer Hyper-V Virtualisierungsplattform ein und sind rundum zufrieden. Das Preisleistungsverhältnis sowie der freundliche und kompetente Support haben uns überzeugt.”

Klaus Schachner, Germany (2016)
[…]As always thank you for such prompt Professional service!

Dave Skoczylas, U.S. Department of Education, 85 BackupChain Enterprise Servers in operation (Jan 2017)
We use BackupChain to maintain a ‘security copy’ of files locally. A while back our production floor was hit with Crypto-locker, and our BackupChain replication via FTP saved us. Also, I get an email every morning when the backup task completes, reminding me that everything is going to be OK.
Andrew J. McClary, DLS Discovery EnCE • RCA 9.2 • ESI and Discovery Manager (2016)
I love your software. So nice to have backup software that actually works!
Stephen J. Norman, Senior Vice President, Brandywine Trust Company (2016)
Best conversation I’ve had with a vendor in a long time, very helpful and pleasant to speak with. I really appreciate a knowledgeable support team for the products we purchase.

Jason Miller, Support Systems Administrator, University of Missouri (Feb 2016, BackupChain client since 2013)

Thanks again, I love your product and we (Tspec.com) are using it at several other clients with more to come

Patrick Hays, T-Spec, Washington D.C, Gold Level BackupChain reseller since 2011

Why I recommend your product to so many people: The value of the support offered is among the two best I have ever seen from any company in any tech product I have used

Yadin Flammer, Sen. Systems Administrator, Pennsylvania State University (September 2015). Penn State has been a delighted BackupChain client since 2011.

We conducted an extensive search of prospective backup software for our operations. In the end, only one product provided everything we need, including the flexibility of backing up in a format that was accessible even through our ordinary non-BackupChain software, the handling of long directory/file names, and an intuitive easy-to-use format, not to mention great costumer service. I would recommend BackupChain for any lawyer or law firm as an effective backup tool for our profession.

Benjamin A. Kranc, Kranc Associates, Immigration Lawyers, Canada (June 2015)

[…]Again, thanks so much for being so patient and helpful. It has saved me a lot of stress and worry[…]
You are really good at this.

Dave K., Leasedimensions (March 2015)

[…]Just wanted to let you know that I love using BackupChain. It has saved me a couple times already.

Dave Skoczylas, U.S. Department of Education, 85 BackupChain Enterprise Servers in operation

Answering e-mail at the weekend goes above and beyond what I expected. This is a great product from a great company.

Thomas Bennett, large UK insurance company (March 2015)

We have been using Backup chain on our 2008r2 and 2012 Hyper-v clusters for over a year now and have nothing but praise for the product. Any issue we have had has been dealt with quickly and efficiently.
Andrew Smith, Support Manager at Keycomputer Applications ltd, UK

We have been using BackupChain for 2 years. Besides some minor issues that have been solved rather quickly it does its job perfectly.
Frank Verheggen, Eindhoven Area, Netherlands

Phenomenal support when you most need it – and we are using your product in real anger and it is simply doing what is is meant to do. One never expects or hopes to have to restore a huge server from nothing, but today we’ve seen it all. Our many thanks to you and all the team alongside you.
Nick Justice, The International Online Bridge Club Limited

We’ve been running BackupChain for over a year and a half on a number of Windows servers and rely on it daily for secure local and offsite backups…the support we’ve gotten from the BackupChain team when we’ve tried to do some unusual things with the software has been stellar and I wholeheartedly recommend it after seeing a number of other backup solutions (local and cloud-based) first-hand.
Dan Bejmuk, Greater Los Angeles Area

“I’ve been using BackupChain for more than a year now – an amazing product that lets me backup my files to my own personal FTP drive as well as my local NAS drives at home. Really easy to use and really flexible. When I had an issue with my PC configuration, Savas from support did not give up until we sorted it – even did a remote share and walked through my PC configuration live – now that’s customer service
Andrew Grill, CEO Kred, London

I have been using BackupChain for almost two years. My company is called Jackson, Key Practice Solutions and we have a datacenter that hosts the software for about 100 small doctors offices. We have about 25 servers, both stand-alone and in a Hyper-V virtual environment. We use BackupChain (BUC) for all of it. It is especially nice when backing up the VM’s from the Hyper-V hosts. It does a good job of this, competing with products like Symantec that costs thousands. Their support has been great and for the price I’ve not found a better solution. In fact, I am writing this review because I really like the guys in support. They’ve been with me through a few tight spots and I feel I owe them.

Albert Key, Microsoft Partner, Author of the novel
and Hollywood movie: “Alabama Moon”

Our facility has been using the product for over a year now as well. We provide support to many healthcare facilities which require a serious amount of technology and reliability when it comes to backups and other products. We chose BackupChain as one of our main backup products over many other products due to cost and ease of use. (Symantec, EMC, etc)

To give you an example we had a Microsoft SQL Database ‘VM guest’ failure a few months ago on a Saturday no-less. Our support guys did the restore from the Hyper-V backup available within the product mentioned in about 2 hours. We were pleasantly surprised after the reboot when the system came up with no errors and worked perfectly.

[…]

I should also make note that we have had great support with this product in the last couple of years, and when your in a disaster recovery mode that makes a huge difference.

Eric

We are an cloud hosting company www.remoteapphosting.net and we use BackupChain on all our hosts, we had few disasters with by restoration of the VM the problem was solved , that makes me sleep easer at night, so it has worked for usFred Alavi, Microsoft Partner, Owner of Cloud Hosting Company www.remoteapphosting.net

I have been using BackupChain for a few months now. We are providing our customers with an “Offsite” back up solution. BackupChain has met our needs 110% in addition to the high quality and many features of the product the support is the best around! BackupChain’s support techs are always quick to respond to an issues that may arise and work with you through completion on all issues.

We will continue to use and recommend Backup Chain!!!!!

Thank you for a great product, keep up the good work!

Chuck, works with a major Accounting Firm

…[w]e just virtualized 3 servers in March with no real game plan on deployment. I was able to pull it all off, but got stuck on the backup strategy. […] I ended up working with Savas at BackupChain( I call him savvy) and he helped me play with a trial, produce a full
backup, and a full restore.
I went ahead and bought the 2 years and at first had slow issues. Savvy helped me out and even gave me access to beta software that they custom wrote for me when I was having bottleneck issue and slow performance.

I got everything working last week. On Monday, my entire RAID in the server died. The true test came when I had data VHD on another RAID, but no OS VHD. I couldn’t get the BackupChain restore to work so I tried calling after hours and Savvy answered. I was expecting voicemail, or at least a fee for after hour support. Not only did he help, he stuck around and when I called back an hour later, he answered.

My restore was successful. I’m pretty new to virtualization and won’t look at anyone else for my backups. If you want to be unsure about your backups and solid tech support, go try another company. BackupChain kicks a** and has a strong, reliable product.

Jeff

I would like to thank the support team at FastNeuron for their help during a Disaster Recovery.

I was still in evaluation period and on the fence on purchasing the product. No longer, we have purchased and are very happy not only with the product but the fast, professional and knowledgeable help that has been provided to our company.

I will definitely be recommending Backup Chain to any who ask what product I use for backups.Stacey Smith, IT Manager, Wilmoth Enterprises.

“I have ordered and received 2 licenses for your BackupChain software and installed them on our newly configured Hyper-V cluster and it’s working flawlessly. Thank you for making such an excellent product!

J. Weitemeyer, Seeland International

“We use BackupChain Server Edition for a server with more than 5,000,000 files and it’s very fast! Thank you!

Jonathan Forte, Directeur des systemes d’information, fdcanada.ca, Canada

“I’ve been using BackupChain for more than a year now – an amazing product that lets me backup my files to my own personal FTP drive as well as my local NAS drives at home. Really easy to use and really flexible. When I had an issue with my PC configuration, Savas from support did not give up until we sorted it – even did a remote share and walked through my PC configuration live – now that’s customer service

Andrew Grill, CEO Kred, London

 

“I would like to thank the support team at FastNeuron for their help during a Disaster Recovery.
I was still in evaluation period and on the fence on purchasing the product. No longer, we have purchased and are very happy not only with the product but the fast, professional and knowledgeable help that has been provided to our company.
I will definitely be recommending BackupChain to any who ask what product I use for backups.”

Stacey Smith IT Manager Wilmoth Enterprises.

 

“We use BackupChain for hundreds of VMs; it reduced our hard drive space and bandwidth usage by more than 30%.”

L. P., BMW IT Services

“Thank you for developing a wonderful backup product! Indeed,
backup runs as fast as possible taking all available power.”
After upgrading to v2.3: “Once again you’ve raised the standard in v2.3. The restore performance now compares with plain file copy,
except with compression, encryption and de-duplication. Please accept my sincere admiration with your product!

Dmitry Zaharov, Tritech Financial Systems, Canada

“I’d looked at other backup products as a solution to our growing virtual server backup needs. These products were simply outside of our budget. Then I found BackupChain which gave me a complete backup solution at a reasonable price. I downloaded the free trial and it did everything as advertised. Not only was it a solid product, they have been so generous and prompt with technical support that I feel guilty I’m not paying them more. I’m sold on these guys. I never imagined the day I would sleep easy over backups. 

Albert W. Key, Jr., Director of IT,
Jackson, Key Practice Solutions, L.L.C.

“I have chosen your software just because I like to have someone to talk to, it is my data and as you said a data recovery that doesn’t work can be devastating. I do not want to talk with a big corporate in case of problems, where who responds is a guy that must follow thousands of customers and you are just one more annoying customer.I want to talk with someone that can listen and help if necessary.

This is your main selling point; I was surprised how good your support is and glad to talk directly to a developer.”

Tiziano Galizia, Austria

YOU GUYS ROCK and doing a fantastic job than any other vendor

Mickey Dhillon, EMQ FamiliesFirst

You may also want to check out our Notable Client List!