BackupChain Online Help
Up-to-date BackupChain User Manual
Download BackupChain User Manual PDF here
BackupChain User Manual Online (HTML)
Regular Data Backups
A Simple Data Backup Tutorial for Beginners
How to Backup Files in their Original Format (without compression)
BackupChain Backup Software Installation
Installing BackupChain on Hyper-V Server 2008 R2 and Windows Server 2008 R2 Core
Hyper-V Server Backups
Simple Walkthrough: How to Back up a Hyper-V Virtual Machine ->Click here for video
Hyper-V VSS Writer and Enabling Live Virtual Machine Backups
How to Fix: No Hyper-V Machines Listed in Hyper-V Tab
Why Some Hyper-V Virtual Machines are Pulled into a Saved State when a Backup is Started
How to Restore Hyper-V Virtual Machines
Microsoft Exchange Server Backups
Microsoft Exchange Backup Using BackupChain
FTP
New: FTP Server Setup Instructions including Internet Router Setup
How do I setup the built-in FTP server?
How to Set up Your Own Remote Backup System
How to Use an External Hard Drive for the Initial Backup in an Online Backup Setting
FTP Errors when Connecting to Unix-Based FTP Servers
Virtual Machine Backup & Restore (General)
Simple Walkthrough: How to Back up a Virtual Machine ->Click here for video
How to Restore Virtual Machines
How do I back up Virtual Machines and Databases with In-File Delta Compression?
Can I run BackupChain inside a Virtual Machine?
Is it better to backup a VM on the host or should we run BackupChain inside the VM?
How to Back up and Restore a VM on Hyper-V Server 2008 R2
Restore Snapshot Trees in Hyper-V Server 2008 R2
Hyper-V VSS Writer and Enabling Live Virtual Machine Backups
How to Fix: No Hyper-V Machines Listed in Hyper-V Tab
Why Some Hyper-V Virtual Machines are Pulled into a Saved State when a Backup is Started
Log Files
I have a support question and need to send the log files to BackupChain support.
How do I access and refresh the Log in BackupChain?
Volume Shadow Copy Service (VSS)
Volume Shadow Copy Service Error Troubleshooting Guide (Check this when you receive the error: Unlocking File Failed)
I receive VSS errors and the Event Viewer reports CLSID {5fc845eb-f299-40f0-9725-34045f7ea8ba}
I receive VSS Skipped File Warnings
Network Backup
Network Backup: Common Questions
File Versioning
File Versioning: Common Questions
Restoring Files
Restoring Files: Common Questions
Other
Install Hyper-V Server 2008 R2 into a VHD and Set Up Multiboot (How-to)
Please email us your support requests: support@backupchain.com