How do I refresh the Log in BackupChain?

In BackupChain you can either open a separate log view from the application menu, the context menu (right click on backup task), or select the task and then navigate to the Log tab. In order to refresh the Log Tab, click on it again. You can also open log files in notepad or another text editor. The log files are located here:

Under Windows Server, Vista or Windows 7: C:\ProgramData\BackupChainService\logs

Under XP: C:\Documents and Settings\All Users\Application Data\BackupChainService\logs

In case you encounter a problem with your backup, please ZIP the entire log folder and email us your support requests: