BackupChain Online Shop
Software Licensing Summary
|
From our users:
“…Just wanted to let you know that I love using BackupChain. It has saved me a couple times already.“Dave Skoczylas, U.S. Department of Education, 85 BackupChain Enterprise Servers in operation |
Included in all Editions
| Professional Edition | Server Edition | Server Enterprise Edition + Server Enterprise Edition for PCs |
Platinum Edition | |
| Perpetual (lifetime) and portable (movable) license, not a subscription |  |
|
|
|
| Back up an unlimited number of VMs, Files, Databases. No Volume Limitations |
|
|
|
|
| Runs on Windows 11, 10, 8, 7, Vista, XP | |
|
|
|
| File Backup with Versioning (Example) Network Backup (Example) Database Backups |
|
|
|
|
| Unlimited Hyper-V Backup incl. CSV Fully automatic, backs up all VMs on one server with one license on Windows Server 2025 – 2008 and Windows 11 – 8. Manual VM Selection Feature |
Folder-based Method Only (No Hyper-V tab*) |
|
|
|
| Cloud Backup and Remote Backup Functionality |
See Bundle Offer | See Bundle Offer | See Bundle Offer | See Bundle Offer |
| VMware Server and VMware Workstation Backup | |
|
|
|
| VirtualBox, Virtual Server Backup | |
|
|
|
| Backup to FTP / FTPS Servers | |
|
|
|
| Built-in FTP + FTPS Server Unlimited connections, Unlimited user accounts, unlimited file sizes Includes Security Features, IP Filtering, Auto IP Ban, Ultra-long Unicode Path Length Support (32,768 characters) |
|
|
|
|
| Deduplication (Incremental & Differential Backups), Scheduled Tasks, Compression, Encryption, Email Alerts, HTML Reports, Open Standard Backup Formats, File Exclusion Rules, Version Backup, Locked File Backup, ACL backups, Backup Speed Throttling, Detailed Backup Logs |
|
|
|
|
| Backup Verification and Validation | |
|
|
|
| Bit-rot Protection | |
|
|
|
| Military-strength encryption | |
|
|
|
Available Editions when Installing on Windows Server, Azure Stack HCI, and Hyper-V Server Operating Systems
| Server Edition | Server Enterprise Edition | Platinum Edition | ||
| Runs on Windows Server 2025, Windows Server 2022 Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, 2012, 2008, 2008 R2,Windows Server 2003, Azure Stack HCI, Hyper-V Server, and Core Installations |
|
|
|
|
| Free Product Tour & Installation | |
|
|
|
| FTP Server-Side File Scanning (Built into BackupChain’s FTP Server. Dramatically reduces remote backup time by eliminating client folder requests) |
|
|
|
|
| Granular Backup for Virtual Machines (Example, Info) |  |
|
|
|
| Granular Restore for Virtual Machines (Example) | |
|
|
|
| Automatic VM Selection Feature (Hyper-V tab) (Backs up all VMs based on name filters, deals with automatic and manual VM migrations) |
|
|
|
|
| Centralized, Remote Management Features: | ||||
| Can be managed remotely | |
|
|
|
| Includes Centralized Management Console to remotely manage backups running elsewhere |
|
|
|
|
| Disk Imaging Features:
Bare-metal recovery |
|
|
|
|
| CPU Cores Used for Backups | Backup uses only 2 CPU cores* | All = Faster Backups | All = Faster Backups | |
| Live Technical Assistance (Live Chat, Email, Phone) | M-F 9AM-5PM ET | M-F 9AM-5PM ET Includes Support Priority B Includes System Consultation Services |
24 hours / day, 365 days a year, includes Full Service Plan Includes Support Priority A Includes System Consultation Services |
|
| Server Edition | Server Enterprise Edition | Platinum Edition | ||
| Pricing and Available License Packs (U.S. pricing applies to all regions not listed) |
Buy Now (Choose your region below)  Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Buy Now (Choose your region below) Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Buy Now (Choose your region below) Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Available Editions when Installing on PCs (Windows 11-XP)
| Professional Edition | Server Enterprise Edition for PCs | Platinum Edition | |
| Runs on Windows 11, 10, 8, 7, Vista, XP | |
|
|
| Runs on Windows Server 2025 Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, 2012, 2008, 2008 R2,Windows Server 2003, Hyper-V Server, and Core Installations |
|
|
|
| Free Product Tour & Installation | |
|
|
| FTP Server-Side File Scanning (Built into BackupChain’s FTP Server. Dramatically reduces remote backup time by eliminating client folder requests) |
|
|
|
| Unlimited Hyper-V Backup incl. CSV Fully automatic, backs up all VMs hosted on one server with one license |
Folder-based Method Only (No Hyper-V tab*) |
|
|
| Granular Backup for Virtual Machines (Example, Info) | |
|
|
| Granular Restore for Virtual Machines (Example) | |
|
|
| Automatic VM Selection Feature (Hyper-V tab) (Backs up all VMs based on name filters, deals with automatic and manual VM migrations) |
|
|
|
| Centralized, Remote Management Features: | |||
| Can be managed remotely | |
|
|
| Includes Centralized Management Console to remotely manage backups running elsewhere |
|
|
|
| Disk Imaging Features:
Bare-metal recovery |
|
|
|
| CPU Cores Used for Backups | Backup uses only 2 CPU cores* | All = Faster Backups | All = Faster Backups |
| Live Technical Assistance (Live Chat, Email, Phone) | M-F 9AM-5PM ET | M-F 9AM-5PM ET Includes Support Priority B Includes System Consultation Services |
24 hours / day, 365 days a year, includes Full Service Plan Includes Support Priority A Includes System Consultation Services |
| Professional Edition | Server Enterprise Edition for PCs | Platinum Edition | |
| Pricing and Available License Packs (U.S. pricing applies to all regions not listed) |
Buy Now (Choose your region below) Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Buy Now (Choose your region below) Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Buy Now (Choose your region below) Price Lists: U.S. and Others Price Lists: Canada Price Lists: Switzerland Price Lists: Australia Price Lists: U.K. Price Lists: Euro Zone |
Bundles
Note: Volume discounts and license packs are available in the price lists linked above.
Kent Miller, Director of Information Technology, Trupay.com (January 2017)See our customer list and what they wrote about BackupChain
* The two CPU core limitation means you can configure up to 2 deduplication workers or 2 simultaneous file backups in each backup task. It also means that BackupChain won’t use more than 2 CPU cores, even if you have 100; however, you don’t have to buy the Enterprise Edition for a server just because it has more than 2 CPU cores. Licensing is not tied to number of CPUs available.
* “No Hyper-V tab” in Professional Editions. The Professional edition does not include the Hyper-V tab and its functions. If you are using the Professional Edition to back up Hyper-V on Windows 11, 10 or 8, note that Hyper-V snapshots / checkpoints will not be automatically restored by BackupChain. If your VMs contain Hyper-V Snapshots/Checkpoints on Windows 11 / 10 / 8, either delete them and refrain from using checkpoints, or switch to a BackupChain Server Edition instead, which provides full backup and restore support for Hyper-V Checkpoints.
In order to back up Hyper-V VMs on Windows 11-8, either use the Server Enterprise for PCs edition, which includes all features, or use the Professional edition with the option “Hyper-V Backup (Client)” as shown here. The latter requires that you select the VM folders youself when setting up the backup. Restoring VMs is not automatic, but also at the file level. See Restoring Hyper-V VMs Using the File-Based Method for details.
Granular Backup is the ability to back up files stored inside a virtual machine from the host without using agent software. Granular Restore is a feature that allows users to directly
restore individual files and folders stored inside virtual machine backups without restoring the entire virtual disk. BackupChain supports VDI, VHD, VHDX, and VMDK formats.
Tech. Support Priority B: A tech support engineer will be assigned and assist you during emergencies using the remote control product of your choice. Response time: 4 hours, during regular business hours only. After 15 minutes of actual assistance, not including the time required to communicate the issue, a charge of $65/hour applies, charged hourly. Should such charges become necessary they will be negotiated in advance.
Furthermore, in the very unlikely scenario that you have identified a software bug that necessitates a time-critical tech support response, you can rest assured that we will attend to it asap and resolve the issue at no charge.
Tech. Support Priority A: As in Priority B, but with a response time of 30 minutes, availability: 24 hours a day. No additional charges apply. No limitations on duration and frequency.
BackupChain Licensing
We offer an unconditional 110% money-back guarantee on all purchases for 90 days*. Furthermore, our product and tech support are backed by a Best Value Guarantee*.
Licensing is simple: BackupChain is licensed separately for each installation and does not limit the number of files or virtual machines that can be backed up.
Only one license is required when BackupChain is installed on a virtual machine host, regardless of the number of virtual machines on that server.
How to Purchase BackupChain
BackupChain purchases are available online by using the pricing tables below. Each BackupChain Edition has its own pricing list and volume discounts. We accept credit cards, PayPal, purchase orders, government purchases, U.S. checks, and wire transfers.
Existing customers, please note our renewal and upgrade information and feel free to call us or email us at sales@backupchain.com.
License Renewals and Upgrades
License renewals and upgrades are handled by our sales department manually and are discounted off current list price. Renewals are priced at 25% of the current list price (i.e. -75%) and upgrades at 50%. You may renew for multiple years and benefit from additional savings. Please email or call us to let us know which existing licenses you wish to renew or upgrade. If you don’t have this information available, please add the name or email of the person who purchased the licenses. License numbers may be retrieved in the software using Help->About.
A formal PDF quote is available upon request. Accepted payments: wire, U.S. checks, PayPal, and all major credit cards.
Purchase Orders
We accept purchase orders for government and corporate purchases paid by credit card, U.S. check, or bank wire transfer. Please contact sales@backupchain.com or call us to receive a formal quote. Note that government and non-profit discounts are available.
Additional Information
Use the above PayPal button to purchase directly from us (FastNeuron Inc.) using PayPal. In most countries you can also pay via PayPal bank transfer in case your organization does not use credit cards. All licenses are perpetual. Cloud backup plans are available here.
Installation and Consultation Services
BackupChain installation services and backup strategy consultation services are available. Please contact sales.
DriveMaker Licenses
DriveMaker is freeware. DriveMaker Plus may be purchased here.
Money-Back Guarantee and Best Value Guarantee
110% Money-Back Guarantee: We offer a 110% money guarantee on all purchases. The guarantee is limited to $100 above purchase price. A 20-day, fully functional and risk free trial of BackupChain is available on our download page.
Best-Value Guarantee: we guarantee you won’t find a product with the same feature set and tech service level as BackupChain anywhere at same price level. In addition, our volume discounts are also unmatched by competitors.